Help with pixels

[Teresa]

Hi Jack,
yes there is sadly red crosses still a Red Cross.
Here is the error.
‘Net main is not open’

King regards,
Jack

[grigg]

(05-08-2023, 08:58 PM)Teresa Wrote: Hi Jack,
yes there is sadly red crosses still a Red Cross.
Here is the error.
‘Net main is not open’

King regards,
Jack

hi jack 

"net main not open", have you configured a ethernet network? 

if not then you need to create one, you can do this in the configuration using the add network button then select syncrolight ethernet from the drop down menu and label t net 2.

or is the device manager and show designer open together? if so close the device manager.


kind regards

jack

[Teresa]

Hi Jack, 
It says now (I have already done that) ‘Net 2 is not open’
??? 
King regards, 
Jack

[grigg]

(05-08-2023, 09:10 PM)Teresa Wrote: Hi Jack, 
It says now (I have already done that) ‘Net 2 is not open’
??? 
King regards, 
Jack

hi jack

please can you send me a screenshot? 

kind regards

jack

[Teresa]

Yep!

https://youtu.be/rd9DNTfIrB8

---

Oops named it 18 sorry.

[grigg]

(05-08-2023, 09:14 PM)Teresa Wrote: Yep!

https://youtu.be/rd9DNTfIrB8

---

Oops named it 18 sorry.

hi jack 

click clear cache then retry it and see what it does?

could i also have a screenshot of the network section please

kind regards

Jack

[Teresa]

Hi Jack! 

It says the same thing again when I click that. 

Which network section would you like?

King regards,  
Jack

[grigg]

(05-08-2023, 09:20 PM)Teresa Wrote: Hi Jack! 

It says the same thing again when I click that. 

Which network section would you like?

King regards,  
Jack

hi jack 

if you click on the networks tab on the left, can i have a screenshot of that page please?

kind regards

jack

[Teresa]

Attached!

[grigg]

(05-08-2023, 09:24 PM)Teresa Wrote: Attached!

hi jack 

i cant see anything?

kind regards 

Jack