02-03-2018, 04:30 PM
The export to Show Player option requires a professional license and is only necessary if you have a lot of pixels. The Show Player will load the .sho file that the Show Designer uses, no need to export if you have a Standard License.
With regards the issue with your shows not playing, first check that all the shows play manually in the shows tab of the Show Player before trying to schedule shows. Also ensure you place the audio track in a separate directory to the .sho file as there has been reports of an issue saving schedules where all files are in the same directory.
If the USB light is flashing fast like it is playing the show but your controllers are not responding it sounds an issue with your configuration. Check that the Network and device configuration in the Show Designer matches that of your controllers etc. If you still have issues feel free to email us your file or call us and we will help you resolve the issue.
Craig.
With regards the issue with your shows not playing, first check that all the shows play manually in the shows tab of the Show Player before trying to schedule shows. Also ensure you place the audio track in a separate directory to the .sho file as there has been reports of an issue saving schedules where all files are in the same directory.
If the USB light is flashing fast like it is playing the show but your controllers are not responding it sounds an issue with your configuration. Check that the Network and device configuration in the Show Designer matches that of your controllers etc. If you still have issues feel free to email us your file or call us and we will help you resolve the issue.
Craig.