Single channel permanently on

[Harrisonrobson]

(26-11-2018, 10:31 AM)Jane Wrote: If the problem persists you can return your controller for us to look at and repair either now  or after Christmas if you would rather wait.

Jane
Syncrolight

Hi Jane,

Thank you for your speedy response.

I will leave it until after christmas unless it can be swapped like for like under warranty so I can get the show back up and running again in a couple of weeks? What costs will be involved as that will also dictate how fast I can get the repair done.

If it is moisture on the board i'm not sure how that could have happened as it is inside the waterproof enclosure and I have also siliconed round the seal. Is there anything I can do to try 'dry' the board and plugs? Will a hair dryer do the trick?

Regards,
Robson Harrison