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+--- Thread: interactive app (/showthread.php?tid=49)
interactive app - daniel5488 - 05-09-2017
hi, does anyone know how to get the settings up on the app. tried on a samsung s7 and my wifes s8 with no joy.
thank you
RE: interactive app - Craig - 06-09-2017
Have you tried pressing and holding the back button or enabling the Assistant menu?
When the Assistant menu button is switched on (Settings - Accessibility - Dexterity and interaction), a blue symbol with four white squares appears. If this symbol is pressed, a menu pops up with a selection of available tasks. This includes (on page 2/4) a button called "More options". This is the extra Menu button that should be accessible from a long press of the Back button, but is not available in some apps.
RE: interactive app - daniel5488 - 07-10-2017
any one had any joy with this?
just bought a cheap android tablet to use this app and you cannot access setting at all.
thanks
RE: interactive app - ForumAdmin - 10-10-2017
Hi Daniel,
On my Samsung S7 running Android Nougat, holding down the back key pops up a menu to access the settings.
What version of Android are you running ?
Craig.
RE: interactive app - daniel5488 - 11-10-2017
(10-10-2017, 11:05 AM)ForumAdmin Wrote: Hi Daniel,
On my Samsung S7 running Android Nougat, holding down the back key pops up a menu to access the settings.
What version of Android are you running ?
Craig.
Kitkat 4.4.2
RE: interactive app - daniel5488 - 13-10-2017
hi, any news on this craig? thank you
RE: interactive app - Craig - 15-10-2017
I suspect that long hold on the back key is hardware feature built into later Samsung phones. The App was designed for earlier versions of android when there was a dedicated key for the settings. We will need to look into adding a button to access the settings.
Craig.
RE: interactive app - Craig - 16-10-2017
Hi Daniel,
Please try the updated app attached, we have added a Settings button to the Welcome screen. Let me know how you get on.
[attachment=39]
Craig.
RE: interactive app - daniel5488 - 16-10-2017
Many thanks, I’m new to android so will work out how to get it installed later tonight lol ?